Welcome to Uniform Advantage Shop’s FAQ section! We understand that healthcare professionals need clear, reliable information about our products and services. Below you’ll find answers to the most common questions about our healthcare apparel, shipping, returns, and more.

🛍️ Product Questions

What types of scrubs do you offer?
We specialize in comfortable, professional healthcare apparel including:
  • Butter-Soft Originals Scrubs
  • Butter-Soft STRETCH Scrubs by UA
  • Easy STRETCH by Butter-Soft
  • Advantage STRETCH For Men
  • And various collections like “Be Bold” and “Express Your Personality”
Do you carry professional footwear?
Yes! We offer trusted brands including:
  • Dansko Shoes
  • Brooks Shoes
  • Alegria Shoes
  • Fila Shoes
  • AnyWear Clogs
What makes your scrubs comfortable for long shifts?
Our Butter-Soft and STRETCH collections are specifically designed with healthcare professionals in mind. They feature flexible fabrics, breathable materials, and ergonomic designs to keep you comfortable during those long shifts.

🚚 Shipping & Delivery

How long does order processing take?
All orders are processed within 1-2 business days from the date of order confirmation.
What shipping options do you offer?
We provide two main shipping methods:
  • Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping – For orders over $50 via EMS (15-25 business days after shipment)
Do you ship internationally?
Yes, we serve healthcare professionals worldwide! However, we currently cannot deliver to some Asian countries and select remote regions. If you’re unsure about delivery to your location, please contact our customer service team.
Will I receive tracking information?
Yes, you will receive tracking information once your order ships so you can monitor its progress.

💳 Payment & Accounts

What payment methods do you accept?
We accept all major payment methods to make your shopping experience smooth:
  • Visa
  • MasterCard
  • JCB
  • PayPal
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect your payment information and ensure secure transactions.

📦 Returns & Exchanges

What is your return policy?
We stand behind the quality of our healthcare apparel. If you’re not completely satisfied with your purchase, you can return items within 15 days of receipt.
Are there any restrictions on returns?
All returned items must be in original condition with tags attached. For specific details about our return process, please contact our customer service team.

❓ General Questions

Where is Uniform Advantage Shop located?
Our company address is:
530 Pearl Street, Sacramento, US 95826
How can I contact customer service?
You can reach our customer service team at: [email protected]
We’re here to help healthcare professionals get the workwear they need.
Do you offer discounts or promotions?
Yes! We regularly offer promotions like our “Fabulous Fall Finds” with savings on favorite scrubs. Check our website regularly and look for items marked “$14.99 or Less Prints” and “Discount Scrubs” for great deals.

Still have questions? Our customer service team is dedicated to helping healthcare professionals like you. Don’t hesitate to reach out – we’re here to ensure you get the comfortable, professional apparel you deserve.

Uniform Advantage Shop | Where Comfort Meets Professional Style in Healthcare Apparel