Privacy Policy

Last Updated: January 2024

At Uniform Advantage Shop, we understand that healthcare professionals deserve the same level of care and protection when shopping online that they provide to their patients. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit whitescrubsus.com.

1. Information We Collect

We collect information that helps us provide you with the best possible shopping experience for your healthcare apparel needs:

• Personal Information: Name, email address, shipping address, billing address, and phone number when you create an account or place an order
• Payment Information: Credit card details (processed securely through our payment partners), PayPal account information
• Order Information: Products purchased, order history, preferences for scrubs, footwear, and accessories
• Technical Information: IP address, browser type, device information, and browsing behavior on our site
• Communication Data: Correspondence with our customer service team at [email protected]

2. How We Use Your Information

We use your information to enhance your shopping experience and provide the professional service healthcare professionals expect:

• Process and fulfill your orders for scrubs, shoes, and healthcare apparel
• Provide customer support and respond to your inquiries
• Send order confirmations, shipping updates, and transaction-related communications
• Improve our website, product offerings, and customer service
• Send marketing communications about new collections, promotions, and healthcare apparel trends (with your consent)
• Prevent fraud and enhance the security of our payment systems
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We value your privacy and only share your information in the following circumstances:

• Service Providers: Trusted partners who help us operate our website, process payments, and fulfill orders
• Payment Processors: Secure payment partners including Visa, MasterCard, JCB, and PayPal
• Shipping Carriers: Delivery services to ship your Butter-Soft Scrubs, Dansko Shoes, and other healthcare apparel
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We take the security of your financial and personal information as seriously as you take patient care:

• Military-Grade Encryption: All transactions are protected with industry-standard SSL encryption
• Secure Storage: Your payment information is never stored on our servers
• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy
• Global Operations: Data may be processed and stored in various locations, including the United States
• Security Monitoring: Our systems are regularly updated and monitored to protect your data

5. Your Rights and Choices

As a valued customer, you have rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Update or correct your personal information through your account settings
• Deletion: Request deletion of your personal information, subject to legal requirements
• Marketing Preferences: Opt-out of marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Restriction: Request restriction of processing of your personal information

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like our Butter-Soft STRETCH Scrubs are designed for comfort, our website uses cookies to provide a seamless shopping experience:

• Essential Cookies: Required for basic site functionality and secure checkout
• Analytics Cookies: Help us understand how healthcare professionals use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Show you relevant healthcare apparel and promotions

You can control cookie preferences through your browser settings. Note that disabling cookies may affect your shopping experience.

7. International Data Transfers

As we serve healthcare professionals worldwide (except some Asian countries and select remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes and update the “Last Updated” date at the top of this policy.

10. Contact Us

Thank you for trusting Uniform Advantage Shop with your healthcare apparel needs. We’re committed to protecting your privacy while helping you find the perfect scrubs and footwear for your important work.