Last Updated: January 2024

Welcome to Uniform Advantage Shop! We specialize in providing high-quality healthcare apparel and footwear to medical professionals worldwide. These Terms and Conditions govern your use of our website and services. By accessing whitescrubsus.com and making a purchase, you agree to these terms.

1. User Responsibilities and Account Obligations

1.1 Account Accuracy

When creating an account or placing an order, you agree to provide accurate and complete information, including:

  • Valid email address and contact information
  • Correct shipping address (excluding some Asian countries and select remote regions)
  • Accurate payment details

1.2 Prohibited Activities

Users are prohibited from:

  • Using the website for any illegal purposes
  • Attempting to gain unauthorized access to our systems
  • Misusing product information or intellectual property
  • Placing fraudulent orders

2. Products and Services Description

2.1 Healthcare Apparel and Footwear

We offer a comprehensive range of products including:

  • Scrubs Collection: Butter-Soft Originals Scrubs, Butter-Soft STRETCH Scrubs by UA, Easy STRETCH by Butter-Soft, Discount Scrubs
  • Footwear Brands: Alegria Shoes, Dansko Shoes, Brooks Shoes, Fila Shoes, AnyWear Clogs
  • Specialty Lines: Advantage STRETCH For Men, Be Bold collection, Fabulous Fall Finds
  • Budget-Friendly Options: $14.99 or Less Prints

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

Note: For health and safety reasons, footwear cannot be returned once worn outdoors or showing signs of wear.

3. Order Processing and Payment Terms

3.1 Order Processing

  • Orders are processed within 1-2 business days after payment confirmation
  • Weekend and holiday orders are processed the next business day
  • Order confirmation does not guarantee product availability

3.2 Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.3 Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)
International Notice: We ship globally excluding some Asian countries and select remote regions. Delivery times are estimates and may vary due to customs processing.

4. Returns and Refunds Policy

4.1 Return Eligibility

We offer a 15-day return policy from the date of receipt. To be eligible:

  • Items must be in original condition, unworn and unwashed
  • Original packaging and tags must be attached
  • Original receipt or proof of purchase required

4.2 Non-Returnable Items

  • Footwear showing signs of wear or worn outdoors
  • Final sale or clearance items
  • Personalized or custom-made items
  • Items without original tags or packaging

4.3 Refund Processing

  • Refunds processed to original payment method within 7-10 business days
  • Original shipping costs are non-refundable
  • International customers responsible for return shipping costs

5. Intellectual Property Rights

5.1 Website Content

All content on whitescrubsus.com, including:

  • Product descriptions and images
  • Brand names (Butter-Soft, Advantage STRETCH, etc.)
  • Website design and layout
  • Marketing materials

are the property of Uniform Advantage Shop and protected by intellectual property laws.

5.2 Brand Protection

Unauthorized use of our brand names, logos, or product information is strictly prohibited.

6. Liability Limitations

6.1 Product Use

Uniform Advantage Shop is not liable for:

  • Improper use or care of products
  • Individual allergic reactions to materials
  • Color variations due to monitor settings

6.2 Shipping Delays

We are not responsible for delays caused by:

  • Customs processing
  • Weather conditions
  • Carrier delays
  • International regulations

6.3 Maximum Liability

Our maximum liability to customers shall not exceed the purchase price of the products in question.

7. Customer Service Commitment

We are committed to serving healthcare professionals with reliability and care. Our customer service team responds to inquiries within 1-2 business days.

Contact Information

Email: [email protected]

Address: Uniform Advantage Shop, 530 Pearl Street, Sacramento, US 95826

Response Time: 1-2 business days

8. Policy Updates

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

9. Governing Law

These Terms and Conditions are governed by the laws of the United States and the State of California. Any disputes shall be resolved in the appropriate courts of Sacramento, California.

Thank you for choosing Uniform Advantage Shop. We appreciate the opportunity to serve healthcare professionals with quality apparel and reliable service.